2021 BMW X3
Mileage
35,808
Service Date
10/15/2024
Services Performed
- Technician test drove the vehicle to understand the customer's complaint, AND SAW THE MESSAGE ON SCREEN CUSTOMER BROUGHT TO OUR ATTENTION, performed multipoint visual inspection, checked Oil, Fluids, Belts, Battery, Charging System, Tires, Brakes , A/C, and Heating System. The technician diagnosed that the brake pads front and rear are very low to a level that really need to be replaced (wear mark), and the brake rotors already have a "lip" and almost "metal on metal" and beyond this it may damage the calipers if not replaced. Our customer gave the technician approval to move forward to replace both front and rear brake pads, rotors, and sensors. The technician ordered the parts (all OE), removed, cleaned up and replaced them, checked and reprogrammed and/ or re calibrate the sensors, the check light is disappeared now, test drove the vehicle, the brakes are fine now.
- Replace front brake pads linings and front brake disc rotors. Clean and repack wheel bearings if equipped. Clean and lubricate brake calipers and slide mechanisms. Check and fill brake fluid. Bleed air from system. Road test vehicle.
- Replace rear brake pads linings and rear brake disc rotors. Clean and repack wheel bearings if equipped. Clean and lubricate brake calipers and slide mechanisms. Check and fill brake fluid. Bleed air from system. Road test vehicle.
BRIAN M. gave our service a 5 star review on 10/17/2024
