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So far CRM Mitchell1 has created 93 blog entries.

2012 Honda Odyssey

2023-11-18T23:02:49+00:00

Honda Odyssey

Mileage
108,377
Service Date
11/16/2023
Services Performed
  • Technician test drove the vehicle, performed multipoint visual inspection ,checked fluids, Belt, Battery condition and charging system, tire pressure , A/C and heating system, brakes and oil. The vehicle is 2k miles is past due an oil change, front struts are bad ( hence customer's complaint), an alignment. At 108 k miles, it needs a set of spark plugs, engine and cabin air filters, and it needs a tire rotations as the rear tires are the good ones. Customer approved everything except an oil change. So our technician removed and replaced front struts w/ coils ( strut assembly), removed and replaced all spark plugs , engine and cabin air filters and rotated the tires. After the work was done, we sent the vehicle to Carlos for an alignment. The our technician took the vehicle for a road test drive, no issue now except the oil change is past due.
  • REMOVE AND REPLACE
  • REMOVE AND REPLACE
  • REMOVE AND REPLACE
  • REMOVE AND REPLACE
  • Wheel Alignment- – Road test vehicle – Check all suspension & steering parts for wear – Check tire pressure & condition – Check riding height – Check alignment of all four wheels – Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels, center ste
  • Technician rotate all tires, re install wheel to vehicle and torque lug nuts to manufacturer's specifications.
 
STEPHANIE F. gave our service a 5 star review on 11/17/2023
2012 Honda Odyssey 2023-11-18T23:02:49+00:00

2012 Toyota Prius

2023-11-09T23:01:42+00:00

Toyota Prius

Mileage
122,864
Service Date
11/6/2023
Services Performed
  • Technician performed multipoint visual inspection, checked and installed the shield for catalytic convector. Tested it, no issues.
 
SAMUEL T. gave our service a 5 star review on 11/8/2023
2012 Toyota Prius 2023-11-09T23:01:42+00:00

2014 Porsche Cayenne

2023-11-02T22:02:44+00:00

Porsche Cayenne

Mileage
111,698
Service Date
10/31/2023
Services Performed
  • Technician performed multipoint visual inspection ,checked fluids, Belt, Battery condition and charging system, tire pressure , A/C and heating system, brakes and oil. Technician diagnosed the front brake pads and rotors and sensors need to be replaced, and also an oil change, test drove the vehicle, no issue for now.
  • Replace front brake pads linings and front brake disc rotors. Clean and repack wheel bearings if equipped. Clean and lubricate brake calipers and slide mechanisms. Check and fill brake fluid. Bleed air from system. Road test vehicle.
  • Lubricate and check chassis. Change oil and oil filter, Reset the service / maintenance light-if applicable- , Check air filter and breather filter. Preform basic safety inspection. Road test vehicle , No problem at this time.
  • Oil Disposal
 
KRISTINA N. gave our service a 5 star review on 11/1/2023
2014 Porsche Cayenne 2023-11-02T22:02:44+00:00

2005 Mazda 3

2023-09-28T22:06:51+00:00

Mazda 3

Mileage
174,104
Service Date
9/26/2023
Services Performed
  • Technician performed multipoint visual inspection ,checked fluids, Belt, Battery condition and charging system, tire pressure , A/C and heating system, brakes and oil. The customer was complaining about "treeing is loose", our tech noticed the two front struts are origenal and Leaking, also the rear shocks are damaged and need replacement, Rack & Pinion high pressure hose and the return lines are Leaking and the vehicle needs a new CLUTCH. The customer only approved an oil change and two rack and pinion hoses to be replaced for now. So our technician removed and replaced the power steering high pressure hose and the return line, changed oil and filter ( full synthetic as the customer requested), topped off fluids, reset the maintenance light, test drove the vehicle. OK for now.
  • REMOVE AND REPLACE
  • Lubricate and check chassis. Change oil and oil filter, Reset the service / maintenance light-if applicable- , Check air filter and breather filter. Preform basic safety inspection. Road test vehicle , No problem at this time.
  • Oil Disposal
 
CAMERON D. gave our service a 5 star review on 9/26/2023
2005 Mazda 3 2023-09-28T22:06:51+00:00

2018 Mazda 3

2023-09-21T22:02:11+00:00

Mazda 3

Mileage
34,217
Service Date
9/19/2023
Services Performed
  • Lubricate and check chassis. Change oil and oil filter, Reset the service / maintenance light-if applicable- , Check air filter and breather filter. Preform basic safety inspection. Road test vehicle , No problem at this time.
  • Oil Disposal
  • Technician performed multipoint visual inspection ,checked fluids, Belt, Battery condition, tire pressure, brakes and oil. The customer complained of the wrench light is on, that is due to time for an oil and filter change. Our tech checked there is no oil leake, or unusal sound or noise from the engine or transmission, brakes & tires are good, air filters are good, Needs only an oil and filter change, with customer approval, our tech changed FULL Synthetic oil and filter, adjusted tires air pressure, topped off fluids, no problem now.
 
RENEE S. gave our service a 5 star review on 9/20/2023
2018 Mazda 3 2023-09-21T22:02:11+00:00

2010 Mercedes-Benz S550

2023-08-08T22:01:51+00:00

Mercedes-Benz S550

Mileage
76,362
Service Date
8/5/2023
Services Performed
  • Lubricate and check chassis. Change oil and oil filter, Reset the service / maintenance light-if applicable- , Check air filter and breather filter. Preform basic safety inspection. Road test vehicle , No problem at this time.
  • Oil Disposal
  • REMOVE AND REPLACE
  • REPAIR AND RESTORE AND PAINT THE REAR BUMPER- LEFT SIDE AND THE QUARTER PANEL REAR – LEFT SIDE
 
ABBAS N. gave our service a 5 star review on 8/7/2023
2010 Mercedes-Benz S550 2023-08-08T22:01:51+00:00

2019 Dodge Charger

2023-08-03T22:02:42+00:00

Dodge Charger

Mileage
121,633
Service Date
8/2/2023
Services Performed
  • Technician performed multipoint visual inspection ,checked, tire pressuR, brakes and oil. Our technician test drove the vehicle and the customer complaint of noise and sound from the front lower control arms. Our tech determined and recomended to replace the lower front control arms, sway bar links and strut assembly with its tensioner. With customer's approval our technician ordered the parts. Our technicians got sick and i did not want the customer to wait any longer, So we had our neighbor, Costa Mesa Brakes and Tires to do the job for us as a sublet.
  • REMOVE AND REPLACE
  • Wheel Alignment- – Road test vehicle – Check all suspension & steering parts for wear – Check tire pressure & condition – Check riding height – Check alignment of all four wheels – Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels, center ste
 
JOSH S. gave our service a 5 star review on 8/2/2023
2019 Dodge Charger 2023-08-03T22:02:42+00:00

2005 Jeep Grand Cherokee

2023-06-04T22:00:33+00:00

Jeep Grand Cherokee

Mileage
84,277
Service Date
5/31/2023
Services Performed
  • Lubricate and check chassis. Change oil and oil filter, Reset the service / maintenance light-if applicable- , Check air filter and breather filter. Preform basic safety inspection. Road test vehicle , No problem at this time.
  • Oil Disposal
  • Technician rotate all tires, re install wheel to vehicle and torque lug nuts to manufacturer's specifications.
  • REMOVE AND REPLACE
 
JACK C. gave our service a 5 star review on 6/3/2023
2005 Jeep Grand Cherokee 2023-06-04T22:00:33+00:00

2013 Nissan Altima

2023-05-23T22:03:00+00:00

Nissan Altima

Mileage
121,653
Service Date
5/22/2023
Services Performed
  • Technician performed multipoint visual inspection and determined / diagnosed that door handle is broken from inside and recommends replacing it. Customer gave us authorization to remove and replace it w/ a new one that we ordered ( special delivery).
  • DOOR HANDLE – Remove & Replace – [DOES NOT include refinishing (where applicable).] Sedan Front, Inner, Each
 
AMANDA D. gave our service a 5 star review on 5/22/2023
2013 Nissan Altima 2023-05-23T22:03:00+00:00

2010 Mercedes-Benz S550

2023-05-20T22:01:56+00:00

Mercedes-Benz S550

Mileage
87,585
Service Date
5/18/2023
Services Performed
  • Technician performed multipoint visual inspection ,checked fluids, Belt, Battery condition and charging system, and oil. Due to excessive codes of low voltage through out modules. Found alternator charge is below normal specs. 13.5 to 14.5 while running with all accessories on, alternator charge is 12.53 V. Our tech recommends replacing alternator. Also oil filter hosing gasket and oil cooler gasket and oil separator are leaking and need to be replaced. With customer authorization , tech removed and replaced alternator, oil filter housing and oil cooler gaskets and replaced oil separator. He added two quarts of coolant, retested the alternator after replacing and it shows good recharge, 14.78 V. Test drove the vehicle and no problem now. Customer also authorized us to buy, remove and replace the front, left fender liner. Our tech removed and replace it. The customer also requested to look at the "keyless go system" on the left front and rear doors. The rear is not working, seems like the sensors for keyless system have a malfunction. Request 3.5 hours for disassembly of door trim and check interior door circuitry. Our tech removed the doors interior trims and worked on Electrical of the doors. We could not fix what the problem is unless we order about $2000 worth of parts.
  • Lubricate and check chassis. Change oil and oil filter, Reset the service / maintenance light-if applicable- , Check air filter and breather filter. Preform basic safety inspection. Road test vehicle , No problem at this time.
  • Oil Disposal
  • REMOVE AND REPLACE
  • REMOVE AND REPLACE
  • REMOVE AND REPLACE
  • REMOVE AND REPLACE
  • DOOR HANDEL- REMOVE AND REPLACE- BOTH-LEFT, FRONT AND REAR
 
ABBAS N. gave our service a 5 star review on 5/19/2023
2010 Mercedes-Benz S550 2023-05-20T22:01:56+00:00